Terms of Service

These Terms establish the policies that govern passenger travel with Nautika. Please review them before booking — they exist to keep every journey smooth and hassle-free, for you and for everyone else on board.

Reporting and boarding

• Passengers should report at least 45 minutes before departure; boarding closes 20 minutes before departure.
• Photo ID is required for every passenger at port entry.

Tickets

• A ticket is valid only for the sailing it is booked on, and becomes invalid after that departure.
• Tickets are non-transferable and non-reroutable; rescheduling is subject to availability and applicable charges.

Baggage and prohibited items

• Personal baggage is limited to 20 kg, not exceeding 3 cubic feet.
• Knives, nail cutters, explosives, firearms, ammunition and similar items are prohibited on board.
• Passengers are responsible for their own valuables and personal belongings; the management is not responsible for theft, loss or damage.

Conduct and safety

• Alcohol and narcotics are strictly prohibited on board, as per Government of India guidelines.
• The company may prosecute, and recover damages from, passengers who cause damage to the ferry.
• Health declaration: the passenger warrants that they, their children and babies in arms have no major illness or ailment; the carrier is not responsible for the consequences of a pre-existing illness, and the passenger indemnifies the carrier.

Cancellations and rescheduling by the company

• A full refund is given if a sailing is cancelled for weather, technical or unforeseen reasons.
• The company reserves the right to reschedule sailings in line with official or emergency conditions.

Liability and jurisdiction

• The carrier is not liable for injury or illness not attributable to its own act, neglect or default.
• These terms are governed by Indian law; disputes and claims fall under the exclusive jurisdiction of the competent court in Port Blair, Andaman & Nicobar Islands, India.

Nautika ferries are thoughtfully equipped to provide a safe and comfortable journey for all passengers, including those with special needs. To ensure accessible travel, the vessel features wheelchair-friendly entry points and accessible restrooms designed to accommodate passengers with mobility challenges.

Additionally, spacious seating arrangements on both decks enable easy movement for individuals who require extra assistance. In case support is needed during boarding or disembarkation, crew members are available to provide guidance and help.

As a further commitment to passenger well-being, essential safety equipment such as life jackets is readily accessible, and all staff are trained to assist travellers requiring special attention throughout the voyage.